The Manila Polo Club lives up to its commitment to provide service par excellence to members. Join the Club through the following job opportunities:

I. ASSISTANT MIS MANAGER

Position Level:  Managerial
Nature of Employment: Probationary; Full-time

Job Purpose:

Provide support to the MIS Manager in developing, maintaining, and upgrading the Club’s information system.

Qualifications:

  • Bachelor’s Degree required, must be a graduate of Information Technology, Computer Engineering, or other relevant course.
  • Exposed in SDLC and ITIL
  • Designs and develops user interafces to internet/intranet; create use and test cases.
  • Experience in ASP.net, PHP5, HTML, C# and MS SQL Server
  • Working knowledge in Membership Management, Banquet Sales Reservation System, POS and SAP Business One
  • Knowledge in Project Management practices and concepts such as PMBOK, Agile Methodology,; PMP Certification is a big plus
  • Experience in the custom application design and development and its integration to SAP Business One
  • Preferably Assistant Manager/Manager specialized in IT/Computer - Software or equivalent

Key Duties and Responsibilities:

  1. Assists the MIS Manager with business functions for the technology on the Systems Hardware and Network Design and Analysis, systems and network administration, and management of IT crisis situations and Disaster Recovery Plan improvements and implementation;
  2. Develop strategies that are to be used in implementation of software and hardware systems in the club;
  3. Recommend system solutions by comparing advantages and disadvantages of custom development and purchase alternatives;
  4. Look after the purchase of the software and hardware systems and plan proper budget quotations for the systems;
  5. Handle service maintenance contracts of various vendors.  Ensure that the agreed SLAs are communicated to the service providers;
  6. Provide training and neccessary assitance for employees and concessionnaires involved in the implementation and maintenance of the software systems;
  7. Responsible in the preparation of systems information on the internal and external audit and develop and apply procedures to safeguard critical information of the Club.

    II. INTERNAL AUDIT MANAGER

    Position Level:  Managerial
    Nature of Employment: Probationary; Full-time

    Job Purpose:

    To provide an independent objective assurance and consulting service designed to improve the Club operations, by bringing a systematic and disciplined approach to evaluate and improved the risk management and internal control processes of the organization.

    Qualifications:

    • Bachelor’s Degree required, preferably a graduate of Accountancy, Business Administration, Economics or any related course.
    • With at least 5 years of experience in Internal Auditing in a managerial capacity.
    • Can communicate clearly, effectively both verbal and written communication.
    • Mature and self-motivated individual with good analytical and interpersonal skills.
    • Preferably a CPA and/or CIA with work experience relating to hospitality industry.

    Key Duties and Responsibilities:

    1. Develop a risk-based Internal Audit Plan and Schedule in consultation with Management on an annual basis.  The plan and schedule shall be subject to approval by the Board of Directors on recommendation of the Audit Committee
    2. Implement the approved Internal Audit Plan and schedule.
      • Conduct independent and objective audits and reviews of business processes, internal control systems, and integrity of financial information.
      • Formulate and follow-through recommendation/action plans on internal controls, policies, guidelines, and procedures, from controls/risk perspective to improve the efficiency, effectiveness and reliability of business process.
      • Work directly with audit client management teams and senior staff.
      • Track and report status of audits findings and recommend action plans.
    3. Periodically report to the Audit Committee on the progress of implementation of the Audit Plan and Schedule, including difficulties, if any, that are encountered.  Audit findings shall be discussed with the Management to ensure the accuracy of facts and their context.  Verified findings, actions taken by Management and recommendations shall be submitted to the Audit Committee which shall in turn present the Internal Audit Reports with Committee’s conclusions and recommendation, if any, to the Board of Directors through the president, for final action.
    4. Identify in the Internal Audit Plan and Schedule any need for and recommendation for support staff and resources.  He/she shall report to the Audit Committee regarding the adequacy of the Internal Audit staff and budget, and any necessary adjustments that may be made to the audit plan or budget as appropriate.
    5. Supervise the work of Internal Audit Staff – provide clear direction, regular monitoring and feedback performance. Develop staff’s competencies via on-going learning, training and implementing best practices.  Review audit programs developed by internal audit staff.
    6. Perform consulting or advisory services, beyond internal auditing assurance services, to assist management in meeting its objective.
    7. Evaluate and assess significant merging/consolidating functions and new/or changing services, processes, operations, and control processes coincident with their development, implementation, and/or expansion.
    8. Assist in the investigation of significant violations of the Company’s code of conduct, as appropriate, and notify management, Committee, and Board of Directors of the results.
    9. Coordinate with other control and monitoring functions (risk management, compliance, security, legal, ethics and external audits).
    10. Develop sustainable internal control environment, e.g., develop and implement audit programs, audit rating system, and control-self assessment tools.
    11. Review the Club’s internal audit charter annually with the Audit committee.
    12. Evaluate IA Assistant Manager and Supervisor’s performance.
    13. Other responsibilities to be assigned by the Audit Committee.

    III. SALES MANAGER

    Position Level:  Managerial
    Nature of Employment: Probationary, Full-time

    Job Purpose:

    The Sales Manager is responsible in ensuring the Business/Marketing Plan is thoroughly carried out in the sales process of club merchandising items, club facilities, function areas and event opportunities, and, that sales targets are thoroughly met. He/she is focused but not limited to Club members, and their guests who are aligned with the club’s branding where opportunities for development may be present. He/she works well with a complete sales team to maximize revenues and full utilization of event areas and spaces where the training and implementation of policies and procedures is also his/her responsibility.

    Qualifications:

    • Bachelor’s Degree required, preferably a graduate of BS HRIM, Tourism, Business Administration or Marketing Management
    • With 4-8 years of experience as a key sales management resource for initiating contract, identifying the key accounts and closing deals with top 100 companies.
    • With 8-10 years of experience of service in the hospitality industry, preferably from a 5-star hotel or country club. Quota attainment a requirement.
    • Must be knowledgeable in MS Office application and with working experience handing Opera or similar reservations system.

    Key Duties and Responsibilities:

    1. Exceed revenue sales goals by achieving sales solicitation expectations, sales calls, telemarketing and ocular visits.
    2. Ensures that marketing and sales strategies are properly executed so as to meet monthly and annual sales targets.
    3. Conduct hotel and complex presentations to meeting/event planners for purposes of developing a booking.
    4. Responsible for updating and maintaining the accounts management content of the reservation system.
    5. Responsible in overseeing strategic sales calls by banquet sales specialist and business development officer, and personally visits selected members or clients to establish and maintain good relations.
    6. Develops and maintains a well-informed, working knowledge of competing properties as well as attractions available in the city.
    7. Represents the club at industry and networking events when appropriate.
    8. Assists with recommending and maintaining a supply of promotional materials and gifts used by the Sales Department..
    9. Assists with annual budget preparation as well as monthly P&L and forecasting.
    10. Manages concessions and waiver control log – limits, pick-up and rate adherence.
    11. Responsible for contract execution of bookings with specific guidelines
    12. Stays informed of industry trends and happenings through research, networking and attending industry events.
    13. Monitors and oversees daily closed deal/booking turn-over to events management or respective departments for proper execution.
    14. Assists the Division Head in developing internal procedures and processes to promote and facilitate effective work flow and generate more revenue.
    15. Prepares weekly and monthly sales monitoring report which includes forecasts and actual sales for analysis.
    16. Trains, guides, and motivates staff to ensure optimum performance and good relations amongst colleagues, members and guests.

    IV. HYGIENE & SANITATION SUPERVISOR

    Position Level:  Supervisory
    Nature of Employment: Probationary; Full-time

    Job Purpose:

    To ensure the overall implementation of sanitation and hygiene standards in the club and ensures all food served to guests and employees are free of microbiological, chemical and physical contaminants, and all work areas conform to the requirements set by local health bureaus.

    Qualifications:

    • Bachelor’s Degree required; preferably in Biology, Microbiology, Chemistry, Food Technology, or other related Science course.
    • Minimum one (1) year hotel or service industry experience;
    • Computer Literate;
    • With experience in conducting seminars and trainings;
    • With excellent communication skills and interpersonal skills.

    Key Duties and Responsibilities:

    1. Undertake food hygiene and health and safety interventions in all risk categories and types of premises;
    2. Investigate complaints relating to food and its premises;
    3. Investigate complaints relating to health and safety, including reportable accidents and dangerous occurrences pertaining to food, its preparation, service, storage and disposal;
    4. Participation in food sampling/tasting program implemented by the club as needed;
    5. Investigate cases of food poisoning and other infectious diseases;
    6. To undertake enforcement action as appropriate and in line with the enforcement policy, including preparation of reports that may be deemed necessary by the club;
    7. Maintaining records as required by the FSA and HSE and other bodies as necessary;
    8. Research, write and present detailed reports as required;
    9. Maintenance and coordination of a company food safety program to maintain statutory compliance to the prescribed legal requirements in the Food Industry.
    10. Coordinating and assisting with technical training and overall competency to management and employees with regards to the operational aspects of the food safety program, operational methods and personnel practices, and maintenance for food safety and hygiene/cleaning practices;
    11. To assist on the completion of food concessionaire audits by external laboratories (against HACCP/ISO systems implemented) identifying corrective actions required and escalation of major concerns and ensure action there of as required;
    12. To liaise with Local Authority Inspectors and enforcement officials as required;
    13. Co-ordinate the ongoing development requirements of the department’s food safety program, operational policies and procedures and compliance including carrying out internal audits;
    14. Nurture good working relationships both within and across departments under the food safety program;
    15. Ensure that all registers and records and documentation relating to the role are properly maintained;
    16. Work closely with other safety roles within the company – assisting as required and develop a supportive relationship;
    17. Be responsible for management of own workload escalating issues or workloads which become unmanageable;
    18. Can conduct trainings and seminars on food safety in compliance to the Safety Program needed by the club.  

    V. INTERNAL AUDIT SUPERVISOR

    Position Level:  Supervisory
    Nature of Employment: Probationary

    Job Summary:

    To support the delivery of the Board-approved Audit Plan for the fiscal year by assisting the Internal Audit Assistant Manager in the conduct of the audits and supporting any initiatives by the Club to promote and improve internal controls.

    Qualifications:

    • Candidate must possess a Bachelor’s Degree in Accountancy.
    • Must have a minimum of 2 years work experience as Internal Auditor, preferably in hospitality industry.
    • With good knowledge of audit procedures, including planning, techniques, test and sampling methods involve in conducting audits.
    • With above average proficiency in MS Office (i.e., Word, Excel, and Powerpoint)
    • With above average written and verbal communication skills.  Must be capable of presenting results to all levels including senior management.
    • Mature and self-motivated individual with strong interpersonal, analytical and time-management skills.

    Key Duties and Responsibilities:

    1. Assist Internal Audit Assistant Manager in testing and evaluating internal controls, completion of the annual Internal Audit Plan and development and implementation of controls self-assessment tool.
    2. Identify and summarize exceptions and prepare necessary working papers.
    3. Compile audit exceptions, write-up initial draft of audit finding/recommendations.
    4. Update Audit Findings Database/Tracking Report.
    5. Discuss audit findings and recommendations to auditee during classification meeting.
    6. Perform follow-up audit on open audit findings/recommendation and update Audit Findings Database/Tracking Report.
    7. File Audit Reports and working papers.
    8. Perform other ad hoc activities, as needed.

    Interested parties may submit their letter of application and resume with 2x2 picture to HR Office at Manila Polo Club, McKinley Road, Forbes Park, Makati City, or via miguel.arceo@manilapolo.com.ph.